It gives the option to Retry which of course doesn't work either Please open and update the Smart Switch application on the connected device. It gives the option to Update Smart Switch but clicking that gives the following helpful error:įailed to update the Smart Switch because an error occurred. Open the Smart Switch App and update it on the connected device, then transfer your data easily Update the Smart Switch app on the connected device. ![]() ![]() The problem I'm having is that I cannot use the Smart Switch software on a Windows PC any more, I originally wanted to back up a Galaxy S21 which has worked fine on this PC before but now shows this error: Apologies if this is a known issue but I've been searching all over the place with no success.
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